CloudAlly

Office 365 Exchange Backup

CloudAlly Cloud BackupOffice 365 Exchange brings the power of Microsoft Office to the cloud, but it also brings with it an unwanted element of risk. Office 365 Exchange lacks the daily backup and archiving process necessary for you to restore data after it’s been manually or automatically removed from the recycle bin. When you add to the equation the potential for unexpected malicious activity or data corruption caused by 3rd party app synchronization, it becomes clear that your Office 365 Exchange data could be inadvertently lost without any chance for recovery! CloudAlly’s automated daily Office 365 Exchange backup service ensures that you can both quickly recover data from any point in time as well as export your archives for local storage.

All Your Bases Covered
 Our Office 365 Exchange backup is compatible with all plans and includes Mail, Calendar, Contacts and Tasks. With a few simple clicks, you can activate backups for all or selected users.
Changes to the Lineup

By enabling CloudAlly to automatically detect new users, we can add new team members to the system and ensure their data is backed up from day 1 on the job. Prefer a hands-on approach? CloudAlly makes it easy to manually add, delete and manage your users and their data backup preferences.

We’re In It For the Long Haul
So you want to save it all and you want to keep it forever? No problem. CloudAlly provides both unlimited storage and unlimited retention of your daily archives.
Stay in the Loop
Need an easy way to keep track of your backup activity? We’ll send you a daily report that includes both an overview and a more extensive summary of your backup activity.
Restored & Ready to Go
Our restore process is non-destructive, allowing you to recover data without overwriting existing information. Drill down through backups by date or keyword search to quickly locate and recover individual items, or restore an entire mailbox, calendar, etc., for a complete point-in-time recovery. You can easily export archived data for local access in industry-standard formats (EML, VCF and ICS) or in the Outlook compatible PST format.
$28.50 per/user/year ( with subscription )
Backup Service Office 365 Exchange Backup
Backup Scope Mail, Calendar, Contacts and Tasks
Backup Features Backup all or selected users, backup Office 365 Exchanges, and automatically detect new users (optional)
Compatible With All Office 365 Exchange Plans
Archive Location US (Default), or optionally EU or Australia on request
Backup Time and Frequency 2:00 UTC (default) or user specified on request
Backup Confirmation Optional Daily Backup Email Summary
Archive Retention Unlimited
Data Recovery Granular item level search and restore, or restore a complete mailbox, calendar, etc., using our non-destructive restore to the same user or to a different user if specified in the target field.
Data Export Zip download containing industry standard EML, VCF and ICS formats, or Outlook compatible PST format.

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CLOUDALLY FAQS

Why do I need to backup my Cloud data?

To protect it from loss. Approximately one-third of data loss is caused by user errors such as the accidental
deletion of data or committing changes in error. In addition to user errors, issues such as hacked accounts, 3rd party app synchronization and temporary outages can all put your data at risk.

How does CloudAlly define an account for the purpose of billing?

An account is defined as:

  • Each active Office 365, Google Apps or Salesforce User
  • Each SharePoint Online or OneDrive for Business Site
  • Each individual personal Google Gmail or Yahoo! Mail account
Do I need a seperate CloudAlly account for each online service such as Office 365, Salesforce, GoogleApps etc?

No, You can backup all of your accounts with a single CloudAlly account.

Where is my data stored?

Your archives are stored in Amazon S3 secure storage. By default, the archives are stored on the Amazon U.S. datacenter, but customers can optionally select AWS E.U. or Australia datacenters by contacting support@cloudally.com.

How often is my data backed up?

Your data is backed up each day at approximately 02:00 UTC. You can request a different backup time if needed for your time zone by contacting support@cloudally.com.

How long do you keep my data?

We provide unlimited retention of your daily archives for as long as you maintain your CloudAlly account and will only delete it if and when you choose to cancel your account.

How much storage does CloudAlly provide?

We provide unlimited storage so that’s one less thing for you to worry about.

How do I restore my data?

From our Account Management screen you can select the archive that you want to restore, click restore, and your archive will be restored to in a non-destructive method by creating a sub-folder labeled CloudAlly Restore with a time/date stamp. You can then locate the needed information and delete the sub-folder as soon as you are finished.

Can I restore data from one user account to another within the same domain or a different domain?

Yes, individual Office 365, Google Apps, Gmail and Yahoo! Mail archives can be restored to another individual if needed by specifying a destination field.

Does each new CloudAlly backup destroy the previous backup?

No, our backups are non-destructive and will not overwrite a previous day’s archive.

Can I save the backup data on my local machine?

Yes, you can use the export function and then download the zip extract file to store the data locally.

Doesn't my cloud provider already backup my data?

Yes, cloud service providers have built in redundancy and backups for their own disaster recovery, but not for your own personal disaster (see #1 above…) Most service providers are unable to recover customer data once it’s been purged from the recycle bin. CloudAlly solves this problem by providing secure, automatic cloud based backup and restore services with a few simple clicks.

Is my data secure with CloudAlly?

Yes, your data is secure every step of the way. Stored data is encrypted using advanced AES-256 encryption algorithms, and all data transmitted between you, the online application and CloudAlly is encrypted and secured using SSL (HTTPS) enabled servers. All of our servers are strongly secured, hardened and include the latest security patches. Each application backup is encrypted using a unique encryption key so in the unlikely even that a key is compromised, it cannot be used to decrypt the other application backups.

Where is my data stored for Data Privacy requirements?

All of your data is stored is stored in Amazon S3 secure storage. Amazon’s data replication and security, multiple storage centers and 99% uptime availability makes it the perfect choice to ensure your data is safe and accessible to you at all times. By default, backups are stored on the Amazon US datacenter, but customers can select AWS E.U. or Australia datacenters by contacting support@cloudally.com.

What certifications does CloudAlly have?

CloudAlly is ISO 27001 certified, the internationally recognized accreditation for information security management. This certification recognizes CloudAlly’s ongoing commitment to secure cloud backup services by strict adherence to industry best practices related to security and risk management, as well as business continuity management and compliance.

Is CloudAlly HIPAA compliant?

CloudAlly is HIPAA certified and can provide a BAA Agreement on request.

Do you store my user name and passwords credentials?

In most cases we use an industry standard called OAuth that enables us to backup your data without storing user name and password. Instead, CloudAlly uses a “token” (or permission) to access your data. The token is limited to exactly what CloudAlly needs to do and doesn’t provide CloudAlly general access to your account.

What Office 354 editions is CloudAlly compatible with?

Our Office 365 backup is compatible with all plans including Enterprise (E-plans) Small Business, Education and Non-profit.

What Office 365 features does CloudAlly support?

We backup Email, Contacts, Calendars and Tasks, as well as multiple Office 365 domains.

What SharePoint online and OneDrive for Business does CloudAlly backup?

Our backup includes SharePoint Online Team Site (and all sub-sites), Public Site (and all sub- sites), Private Site Collections and OneDrive for Business Sites.

What happens if I change my Office 365 admin password?

If you change your Office 365 Admin password you can change it on our Backup Task Settings page.

Does the Sharepoint backup include sub-sites?

Yes, you can enter specific URLs to backup individual sub-sites as needed.

Can I back up individual OneDrive sites?

Yes, you can specify the individual OneDrive URL in order to backup each OneDrive site.

What happens when I restore a OneDrive or SharePoint site?

Our restores are non-destructive so when you restore a SharePoint or OneDrive site we create a new sub-site that is marked “CloudAlly Restore” with a date/time stamp of the restored site. You can then easily locate the needed data and delete the restored sub-site once you are finished.

How do I add the 'Impersonation' role to the Office 365 Admin?

In order to activate individual user backups your Admin account must have Impersonation and be a member of the Management Group. This is done as follows:

  • At your Office 365 dashboard click on the “Admin” menu and then click on the “Exchange” menu item.
  • Go to “permissions” and double click on “Discovery Management…”
  • Add the “ApplicationImpersonation” Role to this roles group.
  • Go to “permissions” and double click on ” Organization Management…”
  • Add the “ApplicationImpersonation” Role to this roles group.
What Google services does CloudAlly backup within GoogleApps or my personal Google account?

We backup Gmail, Drive, Sites, Contacts, Calendar, Tasks and Chat within Google Apps and personal Google Accounts. Chat backup can be activated by clicking on “Show in IMAP” on the Chat line of your Gmail Manage Labels page.

Can I backup multiple GoogleApps domains?

Yes, if it’s a sub-domain please contact CloudAlly support (support@cloudally.com) and we will activate the backups for you. If you have unique Google Apps domains simply sign in to your Google domain with admin rights and then activate a backup on CloudAlly. You can repeat this process for all your domains.

What SalesForce editions does CloudAlly backup?

We backup Salesforce data and Chatter streams for Group, Professional, Enterprise, Unlimited, Force.com and Developer editions.

Can I backup multiple SalesForce organizations?

Yes, just sign in to Salesforce with admin rights and then activate a CloudAlly backup for the first instance. You can repeat this process for all Salesforce instances.

How do I restore Salesforce data?

You can export your Salesforce Archives in CSV format and then use the Salesforce unified Data Import Wizard to upsert/insert records as needed.